Ghost restore jobs show up as completed restore jobs in the activity monitor due to OpsCenter reporting.

Article:TECH199136  |  Created: 2012-10-30  |  Updated: 2014-01-06  |  Article URL http://www.symantec.com/docs/TECH199136
Article Type
Technical Solution

Product(s)

Issue



Every 1 to 2 minutes a restore job appears in the activity monitor.


Error



The restore jobs appear with only a resource request and resource granted message inside of the job's detailed status section.


Environment



NetBackup 7.5.0.3 master server with an OpsCenter server performing data collection in the NetBackup domain.


Cause



It has been found that data collection inside of OpsCenter can trigger these restore jobs.


Solution



Symantec Corporation has acknowledged that the above-mentioned issue (ETrack 2903821) is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.  This issue was scheduled to be addressed in a future maintenance release or update of the product.

Please note that Symantec Corporation reserves the right to remove any fix from a targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.  Symantec Corporation's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Workaround:

To prevent the restore jobs from occuring, please disable the 'breakup jobs option' inside of OpsCenter as documented in the NetBackup 7.5 OpsCenter Administrator Guide under the heading 'About the Breakup Jobs Option' on page 334.

Change the following line in scl.conf file from true to false

nbu.scl.collector.enableBreakupJobDataCollection=false

File is located here:

Windows:

<install_dir>\Symantec\OpsCenter\server\config

UNIX:

<install_dir>/opt/SYMCOpsCenterServer/config/

 

Restart opscenter sevices for changes to take effect

Windows: 

<install_dir>\OpsCenter\server\bin\opsadmin.bat stop

<install_dir>\OpsCenter\server\bin\opsadmin.bat start

UNIX:

<install_dir>/SYMCOpsCenterServer/bin/opsadmin.sh stop

<install_dir>/SYMCOpsCenterServer/bin/opsadmin.sh start


Supplemental Materials

SourceETrack
Value2903821
Description

Restore jobs are appearing in the activity monitor without restores being run.




Article URL http://www.symantec.com/docs/TECH199136


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