No mailboxes are discovered under manual scan when Symantec Mail Security for Microsoft Exchange is installed on a Single Node Cluster Continuous Replication Microsoft Exchange 2007 cluster.
| Article:TECH199152 | | | Created: 2012-10-31 | | | Updated: 2013-02-07 | | | Article URL http://www.symantec.com/docs/TECH199152 |
Problem
No mailboxes can be discovered when trying to configure manual scan. Master.mb is empty.
Environment
Single Node CCR on Microsoft Exchange 2007
Symantec Mail Security for Microsoft Exchange 6.5.x
Cause
Symantec Mail Security for Microsoft Exchange runs "Get-MailboxDatabase -Status" silently to gather mailboxes details. However, the command needs extra switch "-Server" to run in order to gather mailboxes information properly under Single Node CCR.
Solution
This issue has been fixed on version 7.0. Upgrade to version 7.0 or higher to resolve the issue.
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| Source | ETrack |
| Value | 2909596 |
Article URL http://www.symantec.com/docs/TECH199152
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