No mailboxes are discovered under manual scan when Symantec Mail Security for Microsoft Exchange is installed on a Single Node Cluster Continuous Replication Microsoft Exchange 2007 cluster.

Article:TECH199152  |  Created: 2012-10-30  |  Updated: 2013-02-07  |  Article URL http://www.symantec.com/docs/TECH199152
Article Type
Technical Solution

Issue



No mailboxes can be discovered when trying to configure manual scan. Master.mb is empty.


Environment



Single Node CCR on Microsoft Exchange 2007

Symantec Mail Security for Microsoft Exchange 6.5.x


Cause



Symantec Mail Security for Microsoft Exchange runs "Get-MailboxDatabase -Status" silently to gather mailboxes details. However, the command needs extra switch "-Server" to run in order to gather mailboxes information properly under Single Node CCR.


Solution



This issue has been fixed on version 7.0. Upgrade to version 7.0 or higher to resolve the issue.

 


Supplemental Materials

SourceETrack
Value2909596


Article URL http://www.symantec.com/docs/TECH199152


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