Backup Exec archiving job fails with the following error: The vault store, archive, or item cannot be accessed because of insufficient permissions

Article:TECH199176

Created: 2012-10-31

Updated: 2012-11-20

Article URL http://www.symantec.com/docs/TECH199176

Article Type
Technical Solution

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Problem

Backup Exec archiving job fails with the following error: The vault store, archive, or item cannot be accessed because of insufficient permissions

Error

Final error: 0xe000986b - The vault store, archive, or item cannot be accessed because of insufficient permissions. Ensure that the vault store has at least one available vault partition. Ensure that the Backup Exec services account has the appropriate permissions to access the path on which the vault partition is located.
Final error category: Archiving Option Errors

For additional information regarding this error refer to link V-79-57344-39019

Cause

This issue occurs if the following conditions are true:

1) If the archiving job is targeted to a closed partition.

2) If the Backup Exec service account do not have FULL permissions on the folder, which contains Vault partition.

Solution

Ensure that the job is targeted on a open partition and the backup exec service account has full permission on the location containing the vault partition.

Supplemental Materials

Source	UMI
Value	V-79-57344-39019
Description	Final error: 0xe000986b - The vault store, archive, or item cannot be accessed because of insufficient permissions. Ensure that the vault store has at least one available vault partition. Ensure that the Backup Exec services account has the appropriate permissions to access the path on which the vault partition is located. Final error category: Archiving Option Errors