KNOWN ISSUE: During Installation - Server and User Names with underscores (_) Are Not displayed correctly

Article:TECH199410  |  Created: 2012-11-06  |  Updated: 2012-11-06  |  Article URL http://www.symantec.com/docs/TECH199410
Article Type
Technical Solution


Issue



During installation of Workflow and Servicedesk, if your servers have an underscore in the name (i.e. willow_tree), or one of your user accounts  has an underscore in its name (domain\user_name), there are two pages that do not properly reflect back your entries.  The underscores are removed.


Error



 

/A


Environment



 Servicedesk and Workflow 7.5


Cause



Unknown


Solution



First, this does not seem to negatively affect the installtion.  Even though the values are not rendered correctly, they are passed thru the installation process successfully. So, while this appears that the information is incorrect in the summary, the installation works and proceeeds normally. The proper rendering of the values will be fixed in a future release.




Article URL http://www.symantec.com/docs/TECH199410


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