Hyper-V : Exchange 2010 GRT backup fails with error “0xe000fe49 - An invalid parameter was specified.” when database name contains a special character “&”

Article:TECH199618  |  Created: 2012-11-12  |  Updated: 2014-01-27  |  Article URL http://www.symantec.com/docs/TECH199618
Article Type
Technical Solution


Issue



Hyper-V : Exchange 2010 GRT backup fails with following error


Error



Final error: 0xe000fe49 - An invalid parameter was specified.
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-65097

Backup- VRTSRV::\\hyper-vhost\Hyper-V?HA?VM\ExchangeVM
V-79-57344-65097 - Error. Cannot backup directory \zzzVirtApp001zzz and its subdirectories.

 

Debug Log:

[26352]  [mounter]            - CommonMounter::MountSomeApp: UpdateExchangePdi processing error -536805815 0xe000fe49
[26352] | UNEXPECTED ERROR(0xe000fe49): Failed to mount Virt-App
[26352] |  Method:IMG_PDI_FSYS::ImgPdiFsys::ChangeDir
[26352] |  Line  :e:\nicobar\5204r\engine\fsys\ntfs\img_pdi\staticlib\..\img_pdi_chgdir.cpp (337)
[26352] | Dump was not created.

 


Environment



Exchange 2010

Backup Exec 2010

Backup Exec 2012

 


Cause



Database name contains a special character “&”


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).

Backup Exec 2010 R3 Rev 5204 Service Pack 4  (TECH208828).


Supplemental Materials

SourceETrack
Value2994072
Description

Hyper-V : Exchange 2012 GRT backup fails with error “0xe000fe49 - An invalid parameter was specified.” when database name contains a special character “&”


SourceError Code
Value0xe000fe49
Description

An invalid parameter was specified.
 


SourceUMI
ValueV-79-57344-65097
Description

Error. Cannot backup directory \zzzVirtApp001zzz and its subdirectories.


SourceETrack
Value3088416
Description

Hyper-V : Exchange 2010 GRT backup fails with error “0xe000fe49 - An invalid parameter was specified.” when database name contains a special character “&”

 




Article URL http://www.symantec.com/docs/TECH199618


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