Backup Exec Job Engine crashes during Exchange and SQL backups

Article:TECH199652  |  Created: 2012-11-12  |  Updated: 2012-12-11  |  Article URL http://www.symantec.com/docs/TECH199652
Article Type
Technical Solution


Issue



During Microsoft Exchange and / or Microsoft SQL backups the Backup Exec Job Engine (bengine.exe) may crash.


Error



The crash dump will show the following

SYMBOL_NAME: msvcp100!std::_Xlength_error+36
 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Hotfix 199866 - http://www.symantec.com/docs/TECH199866


Supplemental Materials

SourceETrack
Value2859672
Description

bengine is crashing in catsqlquery!std::basic_string,std::allocator >::assign+0x7f




Article URL http://www.symantec.com/docs/TECH199652


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