VMware recovery may fail if original datastore name ends with a period

Article:TECH199771  |  Created: 2012-11-15  |  Updated: 2013-02-02  |  Article URL http://www.symantec.com/docs/TECH199771
Article Type
Technical Solution



Issue



When performing a FullVM restore, the restore may fail if the datastore used at backup time ended with a period.


Environment



The combination of these factors can lead to a failed recovery:

·         At backup time, the VM resided on a datastore with a terminating period, e.g. “myDatastore.”
·         At recovery time:
o   A Windows Recovery Host is used (NetBackup Client)
o   NetBackup File System Daemon (NBFSD) is used with the following:
§ VM Instant Recovery(pending in a future release)
§ Exchange Granular Recovery
§ SharePoint Granular Recovery
 

Cause



Windows file system naming conventions do not support terminating periods.  This interferes with the ability of the Windows recovery host to access data on the NetBackup media server via NBFSD.


Solution



Please verify all your vSphere datastores do not end with a period ".".


Supplemental Materials

SourceETrack
Value2864610
Description

IR fails with error while creation of VM - Unable to retrive the vm config file from media server atulk9. Failed with errorcode (142)



Article URL http://www.symantec.com/docs/TECH199771


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