Backup Exec 2012 Revision 1798 Hotfix 199866

Article:TECH199866  |  Created: 2012-11-18  |  Updated: 2013-02-08  |  Article URL http://www.symantec.com/docs/TECH199866
Article Type
Technical Solution


Issue



Backup Exec 2012 Revision 1798 Hotfix 199866


Solution



Summary
This hotfix contains a recommended fix for Backup Exec 2012.

Affected versions
Backup Exec 2012 revision 1798 32bit Media Servers
Backup Exec 2012 revision 1798 x64bit Media Servers
Backup Exec 2012 revision 1798 32bit Agent for Windows Servers
Backup Exec 2012 revision 1798 x64bit Agent for Windows Servers

Prerequisites

- Backup Exec 2012 rev. 1798 Service Pack 1a must be installed before installing this hotfix
- Administrative privileges are required to install this hotfix.

Post requisites
- A full backup is recommended after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix

Issue(s) resolved

- Backup Exec Job Engine Crashes during a VMware backup to a deduplication folder (TECH192473)
- VMWare Agent Application GRT (Granular Restore Technology) backup of a guest Virtual Machine running Microsoft SQL Server 2008 fails with an error "0xe000fedf - A failure occurred reading an object" (TECH158431)
- AVVI Differential Duplicate to Tape jobs fail with 0xe0008105 - Invalid Physical Volume Library Media Identifier (TECH193184)
- When attempting a GRT restore from a VMware backup that has incremental backups duplicated from disk storage or deduplication folders to tape the restore may fail with 0xe000848c (TECH199656)
- When restoring multiple virtual machines in the same job, the job may fail with the error 0xe000958f (TECH199655)
- After installing Hotfix 182237 For Backup Exec 2012, backups of VMware Virtual Machines fail during the verification process with "0xe0009585 - Unable to open a disk of the virtual machine." when backed up to a CIFS share. (TECH188678)
- Backup Job Log detailed report displays the incorrect time stamp for VMDK files
- VMware Backup using Backup Exec fails with Unable to open a disk of the virtual machine causing RAWS (Remote Agent for Windows Systems) to crash. (TECH187706)
- When attempting to restore a virtual machine from a MMS with Backup Exec 2012 the job fail to create with the error "Job Creation Failure: Unable to insert" (TECH199654)
- Beremote may terminate due to memory allocation error when getting backups using VMware Agent (TECH186045)
- Logical Drives in an Extended Partition are missing from AVVI GRT Backup when using multiple disks (TECH181823)
- Exception: V-79-57344-38732 when using Agent for Microsoft Virtual Server with application GRT on Hyper-v parent partition running non-English Operation System. (TECH184583)
- Active Directory (AD) Application Granular Recovery Technology (APP GRT) backup of a Domain Controller virtual machine fails intermittently with error “-1090 This instance cannot be used because it encountered a fatal error” (TECH139371)
- After restoring a vitual machine from a VMware backup, CHKDSK may find file system errors on the restored volume (TECH199653)
- Beremote.exe service on Hyper-V host crashes reporting faulting module bedscomn.dll when backing up Virtual machine with GRT (Granular Restore Technology) to Dedupe folder. (TECH189829)
- Backup Exec Job Engine crashes during Exchange and SQL backups (TECH199652)
- Scroll bar resets itself while scrolling down the 'Backup Sets' under the Storage tab in Backup Exec 2012 (TECH186696)
- Backup job reports successful but it skips the data from the volume silently (TECH198087)

Added Functionality
- Added functionality for snapshot removal retry and cleanup orphaned snapshots when backup jobs begin (TECH200709)
- Added functionality for Quieced snapshot retry. (TECH199718)                                                                                                                            
 

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including the Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and Oracle Agent for Windows and Linux. http://www.symantec.com/docs/S:TECH58186

Uninstalling this hotfix
This hotfix cannot be uninstalled. 

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File version  File size Date Time
Agents\RAWS32\Updates\RAWS321798RHF199866.msp   9,379,840 12/04/2012 21:06:32 [1]
Agents\RAWSX64\Updates\RAWSx641798RHF199866.msp   14,647,296 12/04/2012 21:02:12 [1]
License Assessment Tool\beclass.dll 14.0.1798.111 880,024 11/20/2012 11:23:20
License Assessment Tool\beclass_mini.dll 14.0.1798.111 591,256 11/20/2012 11:23:14
ArchiveQueryPlugin.dll 14.0.1798.111 145,304 11/20/2012 11:26:10
BeCatOtc.dll 14.0.1798.111 60,312 11/20/2012 11:26:00
BeCatSrv.dll 14.0.1798.111 994,200 11/20/2012 11:26:02
beclass.dll 14.0.1798.111 880,024 11/20/2012 11:23:20
beclass_mini.dll 14.0.1798.111 591,256 11/20/2012 11:23:14
bedebug.dll 14.0.1798.111 23,448 11/20/2012 11:23:18
bedscomn.dll 14.0.1798.111 744,344 11/20/2012 11:23:58
bedsnt5.dll 14.0.1798.111 1,865,112 11/20/2012 11:24:02
bedssql2.dll 14.0.1798.111 923,032 11/20/2012 11:24:02
bedsvmvcb.dll 14.0.1798.111 1,233,816 11/20/2012 11:24:16
beimage.dll 14.0.1798.111 1,471,384 11/20/2012 11:26:08
bengine.exe 14.0.1798.111 8,638,360 11/20/2012 11:24:52
BESSP.DLL 14.0.1798.111 158,616 11/20/2012 11:23:28
betopcat.sql   354,573 11/17/2012 3:19:24
bevs.dll 14.0.1798.111 475,544 11/20/2012 11:23:26
bevsshelper.dll 14.0.1798.111 225,688 11/20/2012 11:23:30
catupgrade.dll 14.0.1798.111 534,424 11/20/2012 11:26:00
catcommon.dll 14.0.1798.111 348,568 11/20/2012 11:25:58
catindex.dll 14.0.1798.111 226,200 11/20/2012 11:25:56
CatSQLQuery_clr.dll 14.0.1798.111 578,456 11/20/2012 11:25:58
CatSQLQuery.dll 14.0.1798.111 208,792 11/20/2012 11:25:56
dbupgradebuildtobuild.sql   1,042,863 11/17/2012 3:19:34
DynamicQueryPlugin.dll 14.0.1798.111 345,496 11/20/2012 11:26:08
ImageBasedFHPlugin.dll 14.0.1798.111 231,832 11/20/2012 11:26:06
LegacyBEPlugin.dll 14.0.1798.111 79,768 11/20/2012 11:26:06
mounter.dll 14.0.1798.111 784,280 11/20/2012 11:24:40
NdmpFHPlugin.dll 14.0.1798.111 146,328 11/20/2012 11:26:08
ndmpsrvr.dll 14.0.1798.111 3,880,344 11/20/2012 11:24:30
OracleFHPlugin.dll 14.0.1798.111 250,776 11/20/2012 11:26:06
p2vHelper.dll 14.0.1798.111 866,712 11/20/2012 11:24:40
RemoteFHQueryPlugin.dll 14.0.1798.111 77,720 11/20/2012 11:26:06
segodbc.dll 14.0.1798.111 97,176 11/20/2012 11:25:56
synthetic.dll 14.0.1798.111 40,344 11/20/2012 11:25:58
THEFHPlugin.dll 14.0.1798.111 249,752 11/20/2012 11:26:10
vddkWrapper.dll 14.0.1798.111 314,776 12/4/2012 18:29:02 [1]
XmlCatalogAccess.dll 14.0.1798.111 83,864 11/20/2012 11:25:58


Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

 File Name File version  File size Date Time
Agents\RAWS32\Updates\RAWS321798RHF199866.msp   9,379,840 12/04/2012 21:06:32 [1]
Agents\RAWSX64\Updates\RAWSx641798RHF199866.msp   14,647,296 12/04/2012 21:02:12 [1]
License Assessment Tool\beclass.dll 14.0.1798.111 880,024 11/20/2012 11:23:20
License Assessment Tool\beclass_mini.dll 14.0.1798.111 591,256 11/20/2012 11:23:14
x86\beclass.dll 14.0.1798.111 880,024 11/20/2012 11:23:20
x86\beclass_mini.dll 14.0.1798.111 591,256 11/20/2012 11:23:14
x86\bedscomn.dll 14.0.1798.111 744,344 11/20/2012 11:23:58
x86\BESSP.DLL 14.0.1798.111 158,616 11/20/2012 11:23:28
x86\bevsshelper.dll 14.0.1798.111 225,688 11/20/2012 11:23:30
ArchiveQueryPlugin.dll 14.0.1798.111 181,656 11/20/2012 10:38:12
BeCatOtc.dll 14.0.1798.111 69,016 11/20/2012 10:38:04
BeCatSrv.dll 14.0.1798.111 1,197,976 11/20/2012 10:38:04
beclass.dll 14.0.1798.111 1,017,240 11/20/2012 10:36:54
beclass_mini.dll 14.0.1798.111 700,312 11/20/2012 10:36:52
bedebug.dll 14.0.1798.111 24,472 11/20/2012 10:36:54
bedscomn.dll 14.0.1798.111 859,032 11/20/2012 10:37:10
bedsnt5.dll 14.0.1798.111 2,434,968 11/20/2012 10:37:40
bedssql2.dll 14.0.1798.111 1,102,232 11/20/2012 10:37:12
bedsvmvcb.dll 14.0.1798.111 1,439,128 11/20/2012 10:37:14
beimage.dll 14.0.1798.111 1,847,704 11/20/2012 10:38:10
bengine.exe 14.0.1798.111 10,377,624 11/20/2012 10:37:38
BESSP.DLL 14.0.1798.111 208,792 11/20/2012 10:36:58
betopcat.sql   354,573 11/17/2012 3:19:24
bevs.dll 14.0.1798.111 623,000 11/20/2012 10:36:56
bevsshelper.dll 14.0.1798.111 301,464 11/20/2012 10:37:00
catupgrade.dll 14.0.1798.111 608,664 11/20/2012 10:38:04
catcommon.dll 14.0.1798.111 407,448 11/20/2012 10:38:00
catindex.dll 14.0.1798.111 251,288 11/20/2012 10:38:00
CatSQLQuery_clr.dll 14.0.1798.111 599,960 11/20/2012 10:38:04
CatSQLQuery.dll 14.0.1798.111 227,224 11/20/2012 10:38:00
dbupgradebuildtobuild.sql   1,042,863 11/17/2012 3:19:34
DynamicQueryPlugin.dll 14.0.1798.111 427,416 11/20/2012 10:38:10
ImageBasedFHPlugin.dll 14.0.1798.111 301,976 11/20/2012 10:38:10
LegacyBEPlugin.dll 14.0.1798.111 96,664 11/20/2012 10:38:08
mounter.dll 14.0.1798.111 939,416 11/20/2012 10:37:24
NdmpFHPlugin.dll 14.0.1798.111 182,168 11/20/2012 10:38:10
ndmpsrvr.dll 14.0.1798.111 4,837,272 11/20/2012 10:37:20
OracleFHPlugin.dll 14.0.1798.111 328,600 11/20/2012 10:38:10
p2vHelper.dll 14.0.1798.111 1,032,088 11/20/2012 10:37:24
RemoteFHQueryPlugin.dll 14.0.1798.111 69,016 11/20/2012 10:38:10
segodbc.dll 14.0.1798.111 118,680 11/20/2012 10:38:00
synthetic.dll 14.0.1798.111 44,952 11/20/2012 10:38:04
THEFHPlugin.dll 14.0.1798.111 330,136 11/20/2012 10:38:12
vddkWrapper.dll 14.0.1798.111 363,416 12/4/2012 17:49:44 [1]
XmlCatalogAccess.dll 14.0.1798.111 100,760 11/20/2012 10:38:04


Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name File version  File size Date Time
beclass_mini.dll 14.0.1798.111 591,256 11/20/2012 6:23:14 [1]
bedscomn.dll 14.0.1798.111 744,344 11/20/2012 6:23:58 [1]
bedebug.dll 14.0.1798.111 23,448 11/20/2012 6:23:18 [1]
bedsnt5.dll 14.0.1798.111 1,865,112 11/20/2012 6:24:02 [1]
bedssql2.dll 14.0.1798.111 923,032 11/20/2012 6:24:02 [1]
bedsvmvcb.dll 14.0.1798.111 1,233,816 11/20/2012 6:24:16 [1]
BESSP.DLL 14.0.1798.111 158,616 11/20/2012 6:23:28 [1]
bevs.dll 14.0.1798.111 475,544 11/20/2012 6:23:26 [1]
bevsshelper.dll 14.0.1798.111 225,688 11/20/2012 6:23:30 [1]
mounter.dll 14.0.1798.111 784,280 11/20/2012 6:24:40 [1]
ndmpsrvr.dll 14.0.1798.111 3,880,344 11/20/2012 6:24:30 [1]
p2vHelper.dll 14.0.1798.111 866,712 11/20/2012 6:24:40 [1]
vddkWrapper.dll 14.0.1798.111 314,776 12/4/2012 18:29:02 [1]
VSS Provider\beclass.dll 14.0.1798.111 880,024 11/20/2012 6:23:20 [1]
VSS Provider\beclass_mini.dll 14.0.1798.111 591,256 11/20/2012 6:23:14 [1]


Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name

File version 

File size

Date

Time

beclass_mini.dll

14.0.1798.111

700,312

11/20/2012

5:36:52 [1]

bedscomn.dll

14.0.1798.111

859,032

11/20/2012

5:37:10 [1]

bedebug.dll

14.0.1798.111

24,472

11/20/2012

5:36:54 [1]

bedsnt5.dll

14.0.1798.111

2,434,968

11/20/2012

5:37:40 [1]

bedssql2.dll

14.0.1798.111

1,102,232

11/20/2012

5:37:12 [1]

bedsvmvcb.dll

14.0.1798.111

1,439,128

11/20/2012

5:37:14 [1]

BESSP.DLL

14.0.1798.111

208,792

11/20/2012

5:36:58 [1]

bevs.dll

14.0.1798.111

623,000

11/20/2012

5:36:56 [1]

bevsshelper.dll

14.0.1798.111

301,464

11/20/2012

5:37:00 [1]

mounter.dll

14.0.1798.111

939,416

11/20/2012

5:37:24 [1]

ndmpsrvr.dll

14.0.1798.111

4,837,272

11/20/2012

5:37:20 [1]

p2vHelper.dll

14.0.1798.111

1,032,088

11/20/2012

5:37:24 [1]

vddkWrapper.dll

14.0.1798.111

363,416

12/4/2012

17:49:44 [1]

VSS Provider\beclass.dll

14.0.1798.111

1,017,240

11/20/2012

5:36:54 [1]

VSS Provider\beclass_mini.dll

14.0.1798.111

700,312

11/20/2012

5:36:52 [1]


Note [1]
 : The time of [1] in the table "Time" is NOT different between UTC and local time.

 


Attachments

Backup Exec 2012 Revision 1798 Hotfix 199866 for 32bit Media Servers
BE1798R199866_32bit.exe (35.6 MBytes)
Backup Exec 2012 Revision 1798 Hotfix 199866 for 64bit Media Servers
BE1798R199866_x64bit.exe (41.1 MBytes)


Supplemental Materials

SourceUMI
ValueV-373-03011
Description

Backup Exec 2012 Revision 1798 Hotfix 199866




Article URL http://www.symantec.com/docs/TECH199866


Terms of use for this information are found in Legal Notices