Control Compliance Suite (CCS) databases are full and purge jobs are not affecting size of the tables

Article:TECH199934  |  Created: 2012-11-20  |  Updated: 2012-11-20  |  Article URL http://www.symantec.com/docs/TECH199934
Article Type
Technical Solution


Issue



The CSM_DB and CSM_Reports databases are full and CCS Purge jobs are not reducing their size.


Error



The data in tables expected to be reduced by purge are not affected.


Environment



Version <= CCS 10.5.1 + PCU 2012-2 (10.50.530.20400)
 


Cause



When there is a substantial amount of data in the database(s), applicable to Purge policy settings, the Stored Procedure used to purge the data will time out before it could complete the purge successfully.





Article URL http://www.symantec.com/docs/TECH199934


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