OST file is marked as CORRUPT when backup job spans over and duplicate fails with error “V-79-57344-33037 - Error - Mount failed.”
| Article:TECH200017 | | | Created: 2012-11-22 | | | Updated: 2012-11-22 | | | Article URL http://www.symantec.com/docs/TECH200017 |
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Problem
OST file is marked as CORRUPT when backup job spans over and duplicate fails with error “V-79-57344-33037 - Error - Mount failed.”
Error
Duplicate / Verify job fails with the following error in Job log:
Final error: 0xe000810d - Physical Volume Library Media not found.
Final error category: Backup Media Errors
For additional information regarding this error refer to link V-79-57344-33037
V-79-57344-33037 - Error - Mount failed.
Physical Volume Library Media not found.
V-79-57344-33037 - Unable to acquire device for the specified pool and media
SGMon logs from the media server shows the following:
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_lib_log: Error sending data: only sent -1 of 16384
bytes: connection reset by peer
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_lib_log: _doSend: DO transmission failed: connection
reset by peer
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_release_cr_conn: ERROR CRSync failed: connection reset
by peer
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_release_cr_conn: failed, data=000000000A850040,
cr_pool=00000000523B4030, connection reset by peer
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_flushfile_norm_cleanup: pdvfs_release_cr_conn write
failed 36
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_flushfile: during normal flushfile cleanup, errno=10054
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_flushfile: file BEOST_00000648.img now marked CORRUPT
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_fcache_close: pdvfs_flushfile failed (Unknown error)
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] pdvfs_close: pdvfs_fcache_close failed, cache_fd=90006
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: PDVFS: [1] PdvfsClose: exit fd=5 failed, res=-1 errno=10054
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STS:
Error: close_image image close error: Unknown error (10054)
file /servername#16/2/BEOST/{8F675560-C7DB-43A9-8018-
CA8BA23A578F}/BEOST_00000648.img
BENGINE: [0000] 11/21/12 13:02:25 DeviceIo: STH: Info:
dir_count = 15791, file_count = 3675991, corrupt_file_count = 0, stat_blks =
22134767
Solution
WORKAROUND:
Backup to tape or disk.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
|
|
| Source | ETrack |
| Value | 3003957 |
| Description | PDDE: OST file is marked as CORRUPT when backup job spans over and duplicate fails with error “V-79-57344-33037 - Error - Mount failed.” |
| Source | Error Code |
| Value | 0xe000810d |
| Description | Physical Volume Library Media not found. |
| Source | UMI |
| Value | V-79-57344-33037 |
| Description | Unable to acquire device for the specified pool and media |
Article URL http://www.symantec.com/docs/TECH200017
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