Symantec Clearwell eDiscovery Platform v7.1.2 Fix Pack 2

Article:TECH203395  |  Created: 2013-02-28  |  Updated: 2014-02-03  |  Article URL
Article Type
Technical Solution


Which version of Symantec Clearwell eDiscovery Platform can this hotfix be applied?
This hotfix can only be applied to the following version of Clearwell:

Clearwell v7.1.2


What issue(s) does this hotfix resolve?

To see a list of all items contained in the v712fix2 release, please see the attached "Symantec Clearwell Release Updates 7.1.2 Fix Pack 2.pdf" document. It provides a list of software updates, as enhancements/improvements or resolved issues, first released with 7.1.1 Fix 2.

Note: The 7.1.2 Fix 2 release contains all software updates released in Fix Packs 1, and 2 of release 7.1.2 for the Clearwell eDiscovery Platform.


Install/Upgrade Instructions:

There are two paths for installing 7.1.2 Fix Pack 2. Choose the path that applies to the version currently running on the system:

  • If running version 7.1.2 GA ( or 7.1.2 GA with Fix Pack 1 (, run the incremental installer to install Fix Pack 2 (
  • If running a version prior to 7.1.2 GA (for example, 7.1.1, 7.1.0, or 6.6), run the full Product Installer to install 7.1.2 with Fix Pack 1( After upgrading to 7.1. Fix Pack 1 (, run the Fix 2 Patch installer to install Fix Pack 2 (

For more information, full installation and upgrade prerequisites, and how to install Clearwell 7.1.2 Fix Pack 1, refer to the Installation Guide and the Upgrade Guide.


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