NDMP backup fails with: 0xe0001319 - The provider that was selected in the NDMP backup job option does not match the provider that was selected in the Include / Exclude backup selections.

Article:TECH200143  |  Created: 2012-11-27  |  Updated: 2013-04-17  |  Article URL http://www.symantec.com/docs/TECH200143
Article Type
Technical Solution


Issue



Backup jobs created by clicking on the "One-time backup" involving NDMP option of a Generic NDMP device  fail as Backup Exec 2012 does not  identify  the correct NDMP provider and presents only tabs with the "default job" settings for the EMC and NetApp/IBM NASes. Consequently, those backup jobs will fail.

Backup jobs created via the regular button "Backup" are not affected by this issue.

 

Example

Pic. 1.  Job created by clicking the "One-time backup" button (i.e: Oracle Sun  Storage series 7000 NAS )

 

 

Pic. 2  Job created by clicking on the regular "Backup" button (i.e: an Oracle Sun  Storage series 7000 NAS)

 

 


Error



Final error: 0xe0001319 - The provider that was selected in the NDMP backup job option does not match the provider that was selected in the Include / Exclude backup selections.

 


Environment



-This issue may be seen with Generic NDMP devices (like Dell, Isilon, LSI, Oracle). EMC and NetApp are not categorised under "Generic NDMP devices" and hence this issue is not seen with these devices.

- Backup Exec 2012
 


Solution



WORKAROUND

Create a backup job via the regular button "Backup".

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
Symantec Corporation currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the patch or hotfix download will be added to this document when it becomes available. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk


Supplemental Materials

SourceETrack
Value2777490
Description

0xe0001319 - The provider that was selected in the NDMP backup job option does not match the provider that was selected in the Include / Exclude backup selections.



Article URL http://www.symantec.com/docs/TECH200143


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