Backup Exec Deduplication Engine taking a long time to start.
| Article:TECH200217 | | | Created: 2012-11-28 | | | Updated: 2012-11-29 | | | Article URL http://www.symantec.com/docs/TECH200217 |
Problem
Backup Exec Deduplication Engine taking a long time to start.
Cause
datastore.hdr and datastore.hdr_tlog if found missing from Deduplication Storage Folder\Data\Journal
Solution
The Backup Exec Deduplication Engine service could take a long time to start if there are a number of bin and bhd files inside the Deduplication Storage\Data folder when the datastore.hdr and datastore.hdr_tlog are missing.
After the first service startup the above files should get created and this should not be a problem in the next service restart.
Note : If this is the case and server is rebooted, it might take some time for the server to come back up as spoold startup is taking a long time.
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Article URL http://www.symantec.com/docs/TECH200217
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