Agents not registering with BVIS

Article:TECH200288  |  Created: 2012-11-29  |  Updated: 2013-01-02  |  Article URL http://www.symantec.com/docs/TECH200288
Article Type
Technical Solution


Issue



Agents failed to register with Information Server


Error



Failed to authenticate or launch Data collector

Failed to establish socket connection


Environment



RHEL 4

Windows 2008 R2 64 bit  - RMS


Cause



Wrong agent installed


Solution



Installed FIPS enabled agent and re-registered




Article URL http://www.symantec.com/docs/TECH200288


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