Install button label does not change to Installed when installing an in-house app on an iOS mobile device

Article:TECH200431  |  Created: 2012-12-03  |  Updated: 2013-09-09  |  Article URL
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Technical Solution


When attempting to install an iOS in-house app delivered to an iOS device from Symantec Mobile Management 7.2, the label on the Install button does not change from Install to Installed.


Symantec Mobile Management 7.2 SP1


The Bundle ID for the app is either missing or is incorrect. The Bundle ID is the identifier for the app and is used to determine if the app is installed on the iOS device. When creating a feed for an iOS in-house app in the Mobile Library, the Bundle ID is a required entry for managed apps. 

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