Selected synchronized Purchases Orders do not show on the Barcode handheld device under Create / Receive > Purchase Order Receiving

Article:TECH200436  |  Created: 2012-12-03  |  Updated: 2012-12-17  |  Article URL http://www.symantec.com/docs/TECH200436
Article Type
Technical Solution


Issue



Purchase Orders are synchronized to a Barcode Solution handheld device or the console application is used with them. However, when going to Create / Receive > Purchase Order Receiving, all or some of the synched POs do not appear.


Environment



Barcode Solution 7.x.


Solution



This is working as designed and is not considered a product defect. Barcode Solution is designed to receive fixed assets only. If a PO does not already contain any, it will therefore not appear on the Purchase Order Receiving list of selectable POs. If not, the workaround is to use the Console to add at one fixed asset to the PO, then use Barcode to resync this back to the handheld device. The PO will then become available for selection to add additional assets to.

This design has been requested to be changed and a product enhancement request has been submitted, Etrack 2807532. This may become available therefore in a future version of Barcode Solution but is not expected to be changed in 7.x.

Related Article

Error "No data received from the server" occurs when using Barcode Console and trying to synchronize data from a synchronization profile
http://www.symantec.com/business/support/index?page=content&id=TECH200764

How to receive Purchase Orders using Barcode Solution
http://www.symantec.com/business/support/index?page=content&id=HOWTO83311




Article URL http://www.symantec.com/docs/TECH200436


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