Adobe Flash Player Reporting isn't working in Remediation Center
|Article:TECH200491|||||Created: 2012-12-04|||||Updated: 2013-02-15|||||Article URL http://www.symantec.com/docs/TECH200491|
Adobe Flash Player reporting isn't working in remediation center. The "Windows Update by <>" reports OK, and other Adobe updates report OK. Only Flash updates are not available. It happens even when a new Flash version is updated. The patch shows as applicable for a client. The patch downloads and installs correctly, but in remediation center instead of showing as installed, the computer is removed from Applicable. Flash update should show as applicable to machines but every time it gets installed on a machine, the applicable number goes down.
No Errors associated with this issue.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.
This issue is currently being considered by Symantec to be addressed in the next major revision of the product. There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. Please note that Symantec reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability. Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
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Article URL http://www.symantec.com/docs/TECH200491