How to enable verbose log on a Windows Control Compliance Suite Agent

Article:TECH200649  |  Created: 2012-12-07  |  Updated: 2012-12-07  |  Article URL http://www.symantec.com/docs/TECH200649
Article Type
Technical Solution


Subject

Issue



For troubleshooting pupose you need to enable extra logs in the data collection job on a Windows operating system agent.


Solution



2 registry files are provided to help:

Windows x86 = InitLoggingx86.reg.txt -> Rename file as InitLoggingx86.reg

Windows 64 = InitLoggingx64.reg.txt -> Rename file as InitLoggingx64.reg

Double click on the file to import the reg file in Windows registry (When possible make a backup of the registry before)

The 2 files contains the same entries, except for the location of the key:

"Enabled"=dword:00000001
"LogFileLimited"=dword:00000000
"Console Buffer Lines"=dword:00000200
"Max File Length"=dword:00080000
"Debug Output"=dword:00000001
"ErrorLogLevel"=dword:00000002
"Section"="0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 "
"LogFile"="C:\\WindowsJobs.Log"

 

The log file name and path generated can be changed if required.

 

To disable logging:

change the following key:

"Enabled"=dword:00000001

to

"Enabled"=dword:00000000

 


Attachments

InitLoggingx64.reg.txt (1010 Bytes)
InitLoggingx86.reg.txt (962 Bytes)






Article URL http://www.symantec.com/docs/TECH200649


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