Sharepoint agent backup of Content DB fails verify stage with error '0xe000fe2d - The backup of the item is bad'
| Article:TECH200651 | | | Created: 2012-12-07 | | | Updated: 2012-12-07 | | | Article URL http://www.symantec.com/docs/TECH200651 |
| NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made. |
Problem
A verify stage failure may occur during a content DB bakup job when backing up to disk or dedup folder. The errors in the job log are below.
Error
Data for SPS\Content-DB 2 (SQLSERVER\WSS_Content)\WSS_Content is corrupt.
Verify- SPS\Content-DB 2 (SQLSERVER\WSS_Content)
Data for SPS\Content-DB 2 (SQLSERVER\WSS_Content)\WSS_Content is corrupt.
Solution
Workarounds:
1) Perform the backup without granular restore technology (GRT) option enabled.
2) The source of the verify failure has not been found for GRT backups but the data appears to be fully backed and cataloged and may be manually validated with test restores. To perform this verification, once the backup is complete, determine whether the GRT items within the failing content database are browsable and perform a test restore of granular items in order to test the validity of the backed up data. A test database restore may also be run redirecting the database to a SQL instance instead of overwriting the production database.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
|
|
| Source | ETrack |
| Value | 3020413 |
| Description | SPS: Content DB verify fails with "Final error: 0xe000fe2d - The backup of the item is bad." |
Article URL http://www.symantec.com/docs/TECH200651
Terms of use for this information are found in Legal Notices
Thank you.