Backup Exec creating thousands of corrupt, bad, unknown scratch media in deduplication folder/ OST Appliance causing jobs to queue for a long time.

Article:TECH200688  |  Created: 2012-12-10  |  Updated: 2013-07-25  |  Article URL http://www.symantec.com/docs/TECH200688
Article Type
Technical Solution


Issue



Backup Exec creating thousands of corrupt, bad, unknown scratch media in deduplication folder/ OST Appliance causing jobs to queue for a long time.


Error



PVLSVR: [12/05/12 11:46:53] [1168] DeviceIo: ostutil: DeviceIo: ostscsi: move error image BEOST_00000145 does not have a valid Ost signature 0x4d4d4d4d 8192 [3768] 11/28/12 10:26:12.528 DeviceIo: ostscsi: move error image BEOST_00000145 does not have a valid Ost signature 0x4d4d4d4d 8192 [3768] 11/28/12 10:26:18.729 DeviceIo: ostscsi: move error image BEOST_00000145 does not have a valid Ost signature 0x4d4d4d4d 8192 [5296] 11/28/12 10:29:17.878


Cause



The OST signature is stored in the last 8K of the OST media. If this is damaged it might get stuck in a loop and keep creating scratch unknown media.


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2010R3 Rev 5204 Service Pack 3 (TECH203157)

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)

 

 

 

 


Supplemental Materials

Value3019386
Description

Backup Exec creating thousands of corrupt, bad, unknown scratch media in deduplication folder/ OST Appliance causing jobs to queue for a long time


SourceETrack
Value3019398
Description

Backup Exec creating thousands of corrupt, bad, unknown scratch media in deduplication folder/ OST Appliance causing jobs to queue for a long time




Article URL http://www.symantec.com/docs/TECH200688


Terms of use for this information are found in Legal Notices