BUG REPORT: PGP Tray Unexpectedly Quits When Exiting PGP Services or running pgpwde commands

Article:TECH200742  |  Created: 2012-12-11  |  Updated: 2013-07-30  |  Article URL http://www.symantec.com/docs/TECH200742
Article Type
Technical Solution


Issue



When exiting PGP Services or running certain pgpwde commands from the command line, you receive errors such as the following:

 


Error




Environment



Windows XP, Windows 7 32-bit & 64-bit

PGP Desktop 10.2.1 MP5 (Build 5033)


Solution



This is a known issue with version 10.2.1 MP5 and is fixed in Symantec Encryption Desktop (previously PGP Desktop) 10.3.0 (Build 8741) and above.

 

  


Supplemental Materials

SourceETrack
Value2977225


Article URL http://www.symantec.com/docs/TECH200742


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