EVDominoExchangeMigration Tool fails to process Mail-In databases due to multiple archives in the environment with duplicate or similar names.

Article:TECH200867  |  Created: 2012-12-14  |  Updated: 2012-12-14  |  Article URL http://www.symantec.com/docs/TECH200867
Article Type
Technical Solution


Issue



 

The EVDominoExchangeMigration fails to process Mail-In databases due to multiple archives in the environment with duplicate or similar names.

 


Error



The User's EVDominoExchangeMigration log file will show the following:

"Could not find Domino Archive, check command line entry"

 

Dtrace of 'EVDominoExchangeMigration' will show the following:

916 11:36:39.804  [14956] (EVDominoExchangeMigration) <15040> EV:M {CMigratedMailboxFixer::GetDominoArchiveId:#414} found multiple entries for archive [Mailin Database Name 1].  need to use archive id to avoid ambiguity
917 11:36:39.819  [14956] (EVDominoExchangeMigration) <15040> EV:M {CMigratedMailboxFixer::GetDominoArchiveId:#421} caught com error 0x80070057
918 11:36:39.819  [14956] (EVDominoExchangeMigration) <15040> EV:M CMigratedMailboxFixer::GetDominoArchiveId - caught com error 0x80070057
919 11:36:39.819  [14956] (EVDominoExchangeMigration) <15040> EV:M {wmain:#154} bstrDominoArchiveId = [(null)]

936 11:36:40.350  [14956] (EVDominoExchangeMigration) <15040> EV-M {EVDominoACL.Load} Exception: Vault not specified Info: Diag: Type:System.ApplicationException ST:   at KVS.EnterpriseVault.LotusDomino.Common.EVDominoACL.Load()
937 11:36:40.350  [14956] (EVDominoExchangeMigration) <15040> EV-M {EVDominoACL.KVS.EnterpriseVault.Interop.IEVDominoACL.Load} Exception: Failed to load ACL: Vault not specified Info: Diag: Type:System.ApplicationException ST:   at KVS.EnterpriseVault.LotusDomino.Common.EVDominoACL.Load()|   at KVS.EnterpriseVault.LotusDomino.Common.EVDominoACL.KVS.EnterpriseVault.Interop.IEVDominoACL.Load(String VaultEntryId)
938 11:36:40.350  [14956] (EVDominoExchangeMigration) <15040> EV:M GetWinDominoACECount - caught com error 0x80131600

954 11:36:40.365  [14956] (EVDominoExchangeMigration) <15040> EV:M WriteSummaryLog - adding current run stats '31/10/2012|11:36.38|11:36.40|MailinDatabaseName1@Symantec.com|0|0|0|0|0|0|Error occurred.  Check user's log file.|'


Cause



This issue can occur when there are multiple archives in the environment with the same name or when there are 2 or more archives with similar or ambiguous names.

(i.e. 'MailindatabaseName1', 'MailindatabaseName1', 'MailindatabaseName2', 'MailindatabaseName3', and 'MailindatabaseName4')


Solution



To resolve this issue it is important to verify that there are no unintended typos in the name of the Domino Archive that is being processed.

1) Verify the name of the Domino archive in the Vault Administration Console=>Archives=>Domino Mailbox as listed in the 'Name Column' of the view.

    Note: If there are space in the name of the Domino Archive Name then it is important to enclose this name in quotation marks (i.e. "Mailin Database1/sym") when typing the EVDominoExchangeMigration command in the command prompt.

2) Once it is determined that there are Domino Mailbox Archives with duplicate or similar names it will become necessary to use the specific 'Archive ID' of the desired archive.

     To determine the 'Archive ID' select the properties of the archive in the 'Vault Administration Console' and select the 'Advanced' tab. The 'Archive ID' will be listed towards the bottom. Copy the 'Archive ID' and paste it into the

     EVDominoExchangeMigration command line in place of the Domino Archive name.

 




Article URL http://www.symantec.com/docs/TECH200867


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