Logs contain errors stating 'Could not load SD.Filters' and 'Could not load Symantec.ServiceDesk.Cm'

Article:TECH200968  |  Created: 2012-12-18  |  Updated: 2012-12-18  |  Article URL http://www.symantec.com/docs/TECH200968
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Article Type
Technical Solution



Issue



There is a high frequency of these errors, is there a problem?


Error



Application Name : ProcessManager
Process ID : 4036
Date :12/7/2012 10:57:20 AM
Log Level :Error
Log Category :LogicBase.Framework.ObjectStorage
Machine Name : WHQNT553
Message :
Could not load Symantec.ServiceDesk.Cm

Application Name : ProcessManager
Process ID : 4036
Date :12/7/2012 10:59:18 AM
Log Level :Error
Log Category :LogicBase.Framework.ObjectStorage
Machine Name : WHQNT553
Message :
Could not load SD.Filters

Environment



ServiceDesk 7.5


Cause



Legacy code referencing deprecated functions.


Solution



These errors can be safely ignored.


Supplemental Materials

SourceETrack
Value2914751


Article URL http://www.symantec.com/docs/TECH200968


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