Remote Agent for Linux (RALUS) crashes immediately after starting when Linux server has kernel version 3.x.
|Article:TECH201095|||||Created: 2012-12-21|||||Updated: 2014-10-07|||||Article URL http://www.symantec.com/docs/TECH201095|
The Remote Agent for Linux (RALUS) crashes immediately after starting on Linux distributions running kernel version 3.x.
The error below is seen when loading the agent in debug mode (.\beremote --log-console).
GetIfAddrs(LINUX): failed err = 11
Ubuntu 10.0.4 (kernel 3.1.10)
Debian 6.0.3 (kernel 3.1.10)
Kernel version 3.x
The current solution is to install the following kernel patch: https://bugzilla.kernel.org/show_bug.cgi?id=33992.
NOTE: Support for kernel version 3.x was added with the release of Backup Exec 2014. Earlier versions of Backup Exec (prior to 2014) do not support kernel 3.x.
Article URL http://www.symantec.com/docs/TECH201095