Restore of Active Directory Distribution Group fails and Distribution Group is restored without any members if any member of the group has been moved to a different Organization Unit (OU)

Article:TECH201154  |  Created: 2012-12-25  |  Updated: 2012-12-26  |  Article URL http://www.symantec.com/docs/TECH201154
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Article Type
Technical Solution


Issue



Restore of Active Directory Distribution Group fails with error specified below:


Error



Access denied to file Active Directory\DC=DomainName\OU=OU1\CN=DistributionGroup\member.

Error writing file data.
 
Final error: 0xe000848e - Unable to restore File Attributes Security or Directory Security information.
Final error category: Security Errors
 
For additional information regarding this error refer to link V-79-57344-33934

Cause



This issue occurs if any user that was part of the Distribution Group at the time of the backup has been moved to a different Organization Unit (OU). 


Solution



Workaround:

Move the user(s), that are part of the Distribution Group being restored, back to original location.

 

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers. 

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 


Supplemental Materials

SourceUMI
ValueV-79-57344-33934
Description

Unable to restore File Attributes Security or Directory Security information


SourceETrack
Value3036637
Description

ADRA: Restore fails to restore members of a Distribution Group when one of the member has been moved to a different OU


SourceError Code
Value0xe000848e
Description

Unable to restore File Attributes Security or Directory Security information



Article URL http://www.symantec.com/docs/TECH201154


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