Unable to access ex employee’s encrypted emails

Article:TECH201308  |  Created: 2013-01-03  |  Updated: 2013-01-08  |  Article URL http://www.symantec.com/docs/TECH201308
Article Type
Technical Solution


New employee is not able to access ex employee's email encrypted by PGP



1.       Setup a system for new user and install the PGP desktop.
2.       Import old user’s key along with private key
3.       Import outlook files like .ost/archive.pst to the machine
4.       Double click on the email that you wanted to decrypt and provide with the credentials.
HOW TO: Import PGP Keys in PGP Desktop 10 for Windows
Note : Please contact Microsoft Support for setting up outlook.


Article URL http://www.symantec.com/docs/TECH201308

Terms of use for this information are found in Legal Notices