Getting an error while logging in as a case user
| Article:TECH201310 | | | Created: 2013-01-03 | | | Updated: 2013-01-06 | | | Article URL http://www.symantec.com/docs/TECH201310 |
Problem
Error at login "Clearwell is currently at its maximum licensed case user capacity. Please try again later. Please contact your Clearwell administrator for assistance"
Solution
Install Hotfix 4 for version 7.1.1 (ESA-26686) or higher.
Clearwell information website:
Clearwell eDiscovery Platform
http://www.symantec.com/business/support/index?page=landing&key=60705
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Article URL http://www.symantec.com/docs/TECH201310
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