Getting an error while logging in as a case user

Article:TECH201310  |  Created: 2013-01-03  |  Updated: 2013-01-06  |  Article URL http://www.symantec.com/docs/TECH201310
Article Type
Technical Solution



Issue



Error at login "Clearwell is currently at its maximum licensed case user capacity. Please try again later. Please contact your Clearwell administrator for assistance"
 


Solution



Install Hotfix 4 for version 7.1.1 (ESA-26686) or higher.

 

Clearwell information website:

Clearwell eDiscovery Platform
http://www.symantec.com/business/support/index?page=landing&key=60705
 




Article URL http://www.symantec.com/docs/TECH201310


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