Getting An Error While Logging In As A Case User: Clearwell is currently at its maximum licensed case user capacity

Article:TECH201310  |  Created: 2013-01-03  |  Updated: 2014-12-31  |  Article URL http://www.symantec.com/docs/TECH201310
Article Type
Technical Solution


Issue



Error at login "Clearwell is currently at its maximum licensed case user capacity. Please try again later. Please contact your Clearwell administrator for assistance"


Solution



Install Hotfix 4 for version 7.1.1 (ESA-26686) or higher.




Article URL http://www.symantec.com/docs/TECH201310


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