How to download/install the Symantec System Recovery Management Solution (SSR-MS) 2013.

Article:TECH201523  |  Created: 2013-01-10  |  Updated: 2014-02-26  |  Article URL http://www.symantec.com/docs/TECH201523
Article Type
Technical Solution


Issue



With previous versions of the Symantec System Recovery Management Solution (SSR-MS), a .ISO file was available for download via FileConnect (https://fileconnect.symantec.com/). With the release of SSR-MS 2013, a downloadable .ISO file is no longer available.

The following download/install steps assume the server you are using does not have an existing installation of Symantec Installation Manager (SIM) or Symantec Management Platform (SMP).

Download/install steps:

  1. Download Symantec Installation Manager (SIM) from here: https://www4.symantec.com/Vrt/offer?a_id=92775
  2. Install SIM
  3. Install Symantec Management Platform using SIM (refer to http://www.symantec.com/docs/DOC4798 for details)
  4. Install SSR-MS 2013 (and any other components you need) using SIM (refer to Page 29 of the admin guide: http://www.symantec.com/docs/DOC6257)

Please refer to the following compatibility lists for details on what operating systems and applications are supported:

SSR/SSR-MS 2013: http://www.symantec.com/docs/TECH201318

SMP: http://www.symantec.com/docs/HOWTO9965

NOTE: At this time, SMP 7.5 is not supported with SSR-MS (http://www.symantec.com/docs/TECH211862).


Solution



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Article URL http://www.symantec.com/docs/TECH201523


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