Feature Request: Detect OS tuning parameters and adjust the whole disk encryption method to prevent slow encryption

Article:TECH201622  |  Created: 2013-01-14  |  Updated: 2013-01-15  |  Article URL http://www.symantec.com/docs/TECH201622
Article Type
Technical Solution


Issue



In some cases the behavior of the OS and/or drivers for the hard disk can cause the algorithm used for disk encryption to take a very long time, sometimes up to days for completion.  Currently the same algorithm for encryption is used across all platforms. 


Solution



Symantec Corporation is committed to product quality and satisfied customers.  This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. 

Technical Support filed a Feature Request to add this product feature. Note that an feature request is exactly that, a request. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.

Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.
 

A current work around includes disabling "Power Failure Safety" when encrypting the hard disk.  This has shown some improvement in encryption times.


Supplemental Materials

SourceETrack
Value2785463


Article URL http://www.symantec.com/docs/TECH201622


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