The size of the Centera Staging Area may grow when Device Level Sharing is not turned on
| Article:TECH201700 | | | Created: 2013-01-16 | | | Updated: 2013-01-24 | | | Article URL http://www.symantec.com/docs/TECH201700 |
Problem
When Device Level Sharing is not configured on a Centera partition and the sizes of the individual savesets in the staging area are of a generally large size, then the Enterprise Vault Collector threads may appear to process serially with large delays between the completion of one collection and the start of another. This results in a build up of savesets in the Staging area.
Error
Dtrace of StorageFileWatch shows less than the default number of 100 items being added to the collection, and a large delay between the end of the first collection created by a thread and the start of the second collection by the same thread (In this example thread 4104 is shown):
10:17:40.914 [12268] (StorageFileWatch) <4104> EV:M CCollectorEMCCentera::CollectStore() - Lowest Saveset Identity = 11892794|Number of items to be collected 1|TransactionIds
10:17:48.464 [12268] (StorageFileWatch) <4104> EV:H CCollectorEMCCentera::CollectStore Time taken to process collection - VSDB Allocation: 0.015234, Store on Centera: 7.521709, Complete Collection: 0.010544 secs for CollectionID: 377924
10:21:26.320 [12268] (StorageFileWatch) <4104> EV:M CCollectorEMCCentera::CollectStore() - Lowest Saveset Identity = 11892837|Number of items to be collected 3|TransactionIds
10:21:27.895 [12268] (StorageFileWatch) <4104> EV:H CCollectorEMCCentera::CollectStore Time taken to process collection - VSDB Allocation: 0.016241, Store on Centera: 1.556359, Complete Collection: 0.008818 secs for CollectionID: 377939
Solution
Workaround:
If Device Level Sharing can be enabled then this is the preferred method of working around this problem whilst the issue is investigated by Symantec.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
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| Source | ETrack |
| Value | 3022858 |
| Description | Centera Staging area is filling up as the collection threads seems to be working serially |
Article URL http://www.symantec.com/docs/TECH201700
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