NetBackup support for GRT Backups and Restores for Microsoft Exchange in a Multi-Tenant environment.
|Article:TECH201758|||||Created: 2013-01-17|||||Updated: 2013-01-24|||||Article URL http://www.symantec.com/docs/TECH201758|
This Document is to clarify the Symantec Netbackups capabilities for a Microsoft Muti-Tenant Environment.
Microsoft Exchange 2010 SP1 has built-in multi-tenant support to host multiple and discrete organizations or business units (the tenants) that ordinarily do not share e-mail, data, users, global address lists, or any of the other commonly used objects in Exchange.
See the Microsoft TechNet article on multi-tenant support for more information and further links: http://technet.microsoft.com/en-us/library/ff923272%28v=exchg.141%29.aspx
NetBackup does not support Granular Recovery Technology (GRT) restores of Exchange mail items to user mailboxes in a multi-tenant environment. An attempt to perform such a restore may result in an error in the <Netbackup Install Path>\logs\ncfgre:
[[fsys\mb2] ] <FROM BEDS>MBOX:OpenCurMbox can't find e-mail addr <John Doe> [jdoe] (../BEDSContext.cpp:124)
[[fsys\mb2] ] <FROM BEDS>Inside MapiAdmin::CreateObject() (../BEDSContext.cpp:124)
[Object::create()] FS_CreateObj() Failure! (0x2000FE38:FS_SKIP_OBJECT) (../Object.cpp:480)
[RAIConsumer::_objectOpenAndWrite()] create() failed, status = 6 (../RAIConsumer.cpp:858)
[RAIConsumer::writeToRai(CFEObj,Root)] create and write failure, status = 6 (../RAIConsumer.cpp:1189)
Please note that NetBackup fully supports database level backup and recovery in this environment. GRT-enabled backups also work, so one can perform GRT restores of mail items to another Exchange system that is not configured for multiple tenants.
At such time as a NetBackup release may implement GRT for Exchange multi-tenant environments, Symantec will update this TechNote accordingly.
Article URL http://www.symantec.com/docs/TECH201758