Can't remove MBES(MMS) option from backup exec server when there is no longer communication to the CAS server. The Managed Backup Exec Server option is greyed out when trying to remove the option.

Article:TECH201865  |  Created: 2013-01-21  |  Updated: 2013-04-08  |  Article URL http://www.symantec.com/docs/TECH201865
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Article Type
Technical Solution



Issue



When communication is down between the Central Admin Server(CAS) and the Managed Backup Exec Server(MBES) the option to removed the MBES option from the media server is greyed out.(Figure 1)


FIGURE 1


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.

 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.Symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 
WORKAROUND:
Please see the following TECH202149.

Supplemental Materials

SourceETrack
Value3058287
Description

Can't remove MBES(MMS) option from backup exec server when there is no longer communication to the CAS server. MBES option is greyed out.



Article URL http://www.symantec.com/docs/TECH201865


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