Sending iOS APN (Apple Push Notifications) fails

Article:TECH201942  |  Created: 2013-01-23  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/TECH201942
Article Type
Technical Solution


Issue



Sending iOS APN (Apple Push Notifications) fails.


Error



NT_APNS_PUSH:
2013-01-15 15:02:45.3635 INFO  The remote certificate is invalid according to the validation procedure.
2013-01-15 15:02:45.3635 TRACE    at System.Net.Security.SslState.CheckThrow(Boolean authSucessCheck)
   at System.Net.Security.SslState.get_SecureStream()
   at System.Net.Security.SslStream.Write(Byte[] buffer)
   at Odyssey.APNSService.NewPushWorker.pushqueue_ReceiveCompleted(Object sender, ReceiveCompletedEventArgs e)
2013-01-15 15:02:45.3635 TRACE Receive - release mutex
2013-01-15 15:02:45.3635 WARN  requeuing push message - see previous errors

Windows Application event:
Event ID:4101
Source:CAPI2
Failed auto update retrieval of third-party root certificate from:
http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt

 


Environment



Windows Server 2008 R2

 


Cause



APNS sslStream connection failed as a result of windows not able to validate the full certificate chain. (A root certificate is missing on the system)


Solution



Download and install the missing root certificate will resolve the issue.

http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt

 




Article URL http://www.symantec.com/docs/TECH201942


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