Profiles not being sent to iOS devices

Article:TECH201969  |  Created: 2013-01-23  |  Updated: 2013-01-23  |  Article URL http://www.symantec.com/docs/TECH201969
Article Type
Technical Solution


Issue



Assigned profiles are not sent to iOS devices if signing and encryption is not configured correctly. When specifying a profile to be Signed or Signed and Encrypted, the Signing and Encryption profile must be configured or configured correctly. If it is not, an error will occur and the device will not receive profile updates.


Environment



Symantec Mobile Management for Configuration Manager 7.2 SP1
 


Solution



In the Profile Editor, deselect (uncheck) the Sign and Encrypt options in the iOS profile and save the profile.


Supplemental Materials

SourceETrack
Value3059537


Article URL http://www.symantec.com/docs/TECH201969


Terms of use for this information are found in Legal Notices