How to re-enroll a Symantec Mobile Encryption for iOS device to a Symantec Encryption Management server

Article:TECH202026  |  Created: 2013-01-24  |  Updated: 2013-01-24  |  Article URL http://www.symantec.com/docs/TECH202026
Article Type
Technical Solution


Issue



You may need to re-enroll the Mobile Encryption device because it received a bad policy setting or it's not updating policy settings like it should.


Environment



Symantec Mobile Encryption for iOS

Symantec Encryption Management Server

iOS 5 or iOS 6


Solution



The following text was taken from the Symantec Mobile Encryption for iOS Users's Guide, Chapter 2:

Re-enrolling to a Symantec Encryption Management Server
To change your server settings, you can "reset" the account settings by re-enrolling. Use this option if you need to change the Symantec Encryption Management Server connection information.
Tip: You will need to re-enter the account settings. Be sure you have this information (server IP address, your user name, password, and so on) before you begin.
1  Open Symantec Mobile Encryption for iOS.
2  Tap Settings.
3  Tap Account.
4  Tap Reset Account Settings.
 

 




Article URL http://www.symantec.com/docs/TECH202026


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