Running a Scan on Robotic Library reports incorrect Media Labels for changed tapes.

Article:TECH202030  |  Created: 2013-01-24  |  Updated: 2013-11-19  |  Article URL http://www.symantec.com/docs/TECH202030
Article Type
Technical Solution


Issue



Running a Scan on Robotic Library reports incorrect Media Labels for changed tapes.

After replacing multiples tapes in Robotic Library and running a Scan shows that Barcode is updated correctly in Backup Exec but the corresponding Media Label is not updated.


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).


Supplemental Materials

SourceETrack
Value2997822
Description

Tape Slot contents are not updated properly after a bulk tape load and scan




Article URL http://www.symantec.com/docs/TECH202030


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