Logs show warnings when encountering non-US-ASCII consumer names

Article:TECH202055

Created: 2013-01-25

Updated: 2013-01-29

Article URL http://www.symantec.com/docs/TECH202055

Article Type
Technical Solution

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Problem

You are receiving warnings for user names containing non-ASCII characters in the Logs.

Error

'nonstandard use of \\ in a string literal'

Environment

PGP Universal Server, Symantec Encryption Server

Cause

This warning is caused by the database due to a change regarding how escape sequences are handled by default in the database. The data itself is not affected or in danger.

Solution

Symantec Corporation is committed to product quality and satisfied customers. This issue is currently being considered by Symantec Corporation to be addressed in a forthcoming version or Maintenance Pack of the product. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Supplemental Materials

Source	ETrack
Value	3043254