Can we send Policy Clarification email to another user apart from Policy Administrator in Control Compliance Suite (CCS) 10.x

Article:TECH202066  |  Created: 2013-01-25  |  Updated: 2013-10-28  |  Article URL http://www.symantec.com/docs/TECH202066
Article Type
Technical Solution


Issue



The clarification feature lets members of the policy audience request any clarification on the policies that they have questions about, using the Control Compliance Suite Web Console home page. Can we send Policy Clarification email to another user apart from Policy Administrator ?


Solution



Clarifications let members of the policy audience request more information about a policy that they do not understand. Users can also request clarification for any policies which they may not be able to accept without further information. You manage clarifications in the policy clarifications view. You open the policy clarifications view by clicking Manage > Policies > Clarifications.

We cannot change the default email address but if you will add another CCS user in Policy Administrator role then clarification email goes to that user as well.




Article URL http://www.symantec.com/docs/TECH202066


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