Duplicate jobs reflect incorrect target device information

Article:TECH202079  |  Created: 2013-01-25  |  Updated: 2013-01-28  |  Article URL http://www.symantec.com/docs/TECH202079
Article Type
Technical Solution

Product(s)

Issue



A duplicate job does not show the correct tape drive or drive pool as the target for the duplicate job if the job is monitored while it is running.


Solution



This behavior can be safely ignored. The issue is solely cosmetic and the data is being written to the proper device.

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.

Supplemental Materials

SourceETrack
Value2988380


Article URL http://www.symantec.com/docs/TECH202079


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