Exchange transaction logs are not being purged / truncated after a successfully reported Symantec System Recovery (SSR) 2013 backup.
| Article:TECH202093 | | | Created: 2013-01-25 | | | Updated: 2013-05-22 | | | Article URL http://www.symantec.com/docs/TECH202093 |
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Problem
After a successfully reported Symantec System Recovery (SSR) 2013 backup the Windows event message below occurs and the Exchange transaction logs were not purged / truncated.
Error
Category: Exchange VSS Writer
Event ID: 9782
Description: Exchange VSS Writer (instance <GUID>) has unsuccessfully completed the backup of storage group <STORAGE GROUP NAME>. No log files have been truncated for this storage group.
Environment
Windows based systems
Microsoft Exchange
Solution
This issue is fixed in Service Pack 1 (SP1) for Symantec System Recovery (SSR) 2013. SP1 is available on LiveUpdate.
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| Source | ETrack |
| Value | 3064168 |
| Description | MIDDLEWARE: Exchange transaction logs are not being purged/truncated after successfully reported SSR 2013 backup. |
| Source | Event ID |
| Value | 9782 |
| Description | SOURCE: MSExchangeIS |
Article URL http://www.symantec.com/docs/TECH202093
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