The last selection(file or folder) in the restore wizard does not get restored even though the job reports successful.

Article:TECH202146  |  Created: 2013-01-28  |  Updated: 2013-11-19  |  Article URL http://www.symantec.com/docs/TECH202146
Article Type
Technical Solution


Issue



In some situations it has been noted that the last file or folder selected from a backup set won't be restored. The restore job completes successfully. The restore job history will show the number of files and folders restored(FIGURE 1) but they will be one short of what was originaly selected for restore in the restore wizard.

 

 


FIGURE 1.

 


Environment



Seen in CASO / MBES environment


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).


Supplemental Materials

SourceETrack
Value3001805
Description

CORE: The last selection(file or folder) in the restore wizard does not get restored even though the job reports successful.


SourceETrack
Value3150169
Description

In CASO, when multiple files are selected for restore on MMS, the last selected file does not get restored.




Article URL http://www.symantec.com/docs/TECH202146


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