Pre-Scan enabled off-host backup would skip all volumes but the first one

Article:TECH202162  |  Created: 2013-01-28  |  Updated: 2013-01-28  |  Article URL http://www.symantec.com/docs/TECH202162
Article Type
Technical Solution


Issue



Pre-Scan enabled off-host backup would skip all volumes but the first one
 


Error



A selection on device \\ServerName\D: was skipped because of previous errors with the job.

A selection on device \\ServerName\E: was skipped because of previous errors with the job.
 


Solution



Workaround:

Disable Prescan

  1. Go to Backup Exec Icon on the top left hand corner
  2. Select Configuration and Settings | Backup Exec Settings
  3. Uncheck the option "Display progress indicators for backup jobs. This requires additional time to pre-scan resource."

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.

 

 


Supplemental Materials

SourceETrack
Value3065768
Description

ADBO: Pre-Scan enabled off-host backup would skip all volumes but the first one



Article URL http://www.symantec.com/docs/TECH202162


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