After a successful Oracle backup the logon credentials used for the backup are changed to the System Logon Account causing subsequent Oracle backup jobs to fail

Article:TECH202195  |  Created: 2013-01-29  |  Updated: 2014-03-13  |  Article URL http://www.symantec.com/docs/TECH202195
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Article Type
Technical Solution


Issue



After a successful Oracle backup the credentials configured for the Oracle resources are changed to the System Logon Account and subsequent backups fail with unable to attach to resource.  Once the account is changed back to the correct account for Oracle the job is successful but will change back to the system logon account after the successful job. 

 


Error



 
Final Error: 0xe000848c - Unable to attach to a resource. Make sure that all
selected resources exist and are online, and then try again. If the server or
resource no longer exits, remove it from the selection list. Edit the selection
list properties, click the View Selection Details tab, and then remove the
resource.

UMI:
V-79-57344-33932

 


Solution




A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 4 (TECH212772).

 

Workaround:
Change the account credential for the Oracle resources back to the account with the correct permissions for Oracle.

 


Supplemental Materials

ValueV-79-57344-33932

SourceETrack
Value3067018
Description

ORCL: After a successful Oracle backup the logon credentials used for the backup are changed to the System Logon account.




Article URL http://www.symantec.com/docs/TECH202195


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