Active running jobs will terminate once the local time/date passes into the excluded day.

Article:TECH202286  |  Created: 2013-01-31  |  Updated: 2013-11-19  |  Article URL http://www.symantec.com/docs/TECH202286
Article Type
Technical Solution


Issue



 If a backup job spans to next day and if exclude date is set for the next day then, when the current day hits midnight the backup job is terminated, and it goes to a failed status.


Error



When the job gets terminated at midnight following error is recorded in the Job log:

 Completed status: Canceled, timed out

The job was automatically canceled because it exceeded the job's maximum configured run time.

Errors 

Click an error below to locate it in the job log

Backup- SERVERNAME\C:
V-79-57344-33861 - The media operation was terminated by the user.


Environment



 BE 2012


Solution



 A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).


Supplemental Materials

SourceETrack
Value2800903
Description

 When an excludes date is added any active running jobs will terminate once the local time/date passes into the excluded day.


SourceUMI
ValueV-79-57344-33861
Description

The media operation was terminated by the user.




Article URL http://www.symantec.com/docs/TECH202286


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