Backup Exec Remote Agent process crashes after starting against KERNELBASE.dll
|Article:TECH202339|||||Created: 2013-02-01|||||Updated: 2013-04-26|||||Article URL http://www.symantec.com/docs/TECH202339|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
BEREMOTE.EXE process crashes just after starting, with event log recording the information provided in the Error section below.
Note: Currently this has only been reported on a Windows 2008 Terminal Server, although this may not be a key configuration item for the issue.
Event ID: 1000
Faulting application name: beremote.exe, version: 14.0.1798.0, time stamp: 0x4f1e02d7
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c
Exception code: 0xe06d7363
At least one cause of this issue has been identified as relating directly to invalid entries in the hosts (name resolution) file on the affected server.
BEREMOTE crash on a terminal server against KERNELBASE.DLL
Article URL http://www.symantec.com/docs/TECH202339