Unscannable .mht files generating excessive email alerts

Article:TECH202348  |  Created: 2013-02-01  |  Updated: 2013-02-01  |  Article URL http://www.symantec.com/docs/TECH202348
Article Type
Technical Solution


Issue



Symantec Protection for Sharepoint Servers (SPSS) is generating unscannable file alerts for some .mht files.


Cause



This is currently an issue with the Symantec Scan/Protection Engine (SSE/SPE) component of SPSS.


Solution



The current workaround is to disable malformed container scanning in Scan/Protection Engine.

For steps to disable malformed detection scanning:

Please refer to TECH202349 for SPSS 6.0.2 and earlier.

Please refer to TECH202351 for SPSS 6.0.3 and later.





Article URL http://www.symantec.com/docs/TECH202348


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