When Attempting to Save an Imported SCSP Policy, a XML Syntax Error is Thrown

Article:TECH202409  |  Created: 2013-02-04  |  Updated: 2013-02-04  |  Article URL http://www.symantec.com/docs/TECH202409
Article Type
Technical Solution

Product(s)

Issue



After importing a policy that was exported from a Symantec Critical System Protection (SCSP) manager, the error "Syntax Error:  XML Syntax Error" is displayed, with a description of "You must enter a value in:" along with a path to a section of the policy.  When that section of the policy is navigated to, there is missing data.


Error



 Syntax Error:  XML Syntax Error


Environment



Critical System Protection 5.2.8 M2


Cause



 This is a known issue with 5.2.8 RTM, MP1 and MP2 console.


Solution



 Update the console to 5.2.8 MP3 or later.




Article URL http://www.symantec.com/docs/TECH202409


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