Corrupt Media in Deduplication folder is marked as 'Scratch', Jobs using these media fail with error '0xe00084ec'

Article:TECH202449  |  Created: 2013-02-05  |  Updated: 2013-07-25  |  Article URL http://www.symantec.com/docs/TECH202449
Article Type
Technical Solution


Issue



Corrupt Media in Deduplication folder is marked as 'Scratch', Jobs using these media fail with error '0xe00084ec'


Error



'0xe00084ec - A backup storage read/write error has occurred'.

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2010R3 Rev 5204 Service Pack 3 (TECH203157)

 

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)

 


Supplemental Materials

SourceETrack
Value2995207
Description

PDDE: Corrupt Media in Dedup is marked as 'Scratch' in BE. Jobs using that will fail with'0xe00084ec' errors


SourceError Code
Value0xe00084ec
Description

'0xe00084ec - A backup storage read/write error has occurred'.
 


SourceETrack
Value2995051
Description

PDDE: Corrupt Media in Dedup is marked as 'Scratch' in BE. Jobs using that will fail with'0xe00084ec' errors




Article URL http://www.symantec.com/docs/TECH202449


Terms of use for this information are found in Legal Notices