Drives under Robotic Library seen as standalone after a reboot and MISSING DEVICES under Robotic Library
| Article:TECH202451 | | | Created: 2013-02-05 | | | Updated: 2013-02-05 | | | Article URL http://www.symantec.com/docs/TECH202451 |
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Problem
When the Media server is rebooted, drives under Robotic Library are seen as standalone and MISSING DEVICES under Robotic Library.
Cause
This issue is related to the total number of drives.
Solution
Workaround:
Reduce the number of drive count in the VTL if possible.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
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| Value | 2869963 |
| Description | Drives under Robotic Library seen as standalone after a reboot and MISSING DEVICES under RL. |
| Source | ETrack |
| Value | 2871557 |
| Description | Drives under Robotic Library seen as standalone after a reboot and MISSING DEVICES under RL. |
Article URL http://www.symantec.com/docs/TECH202451
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