After applying Hotfix 180429 Exchange 2010 GRT restores fail with 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI errors.

Article:TECH202564  |  Created: 2013-02-07  |  Updated: 2013-11-20  |  Article URL http://www.symantec.com/docs/TECH202564
Article Type
Technical Solution


Issue



After applying Hotfix 180429 Exchange 2010 GRT restores fail with 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI errors.

 


Error



 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI errors.

BEREMOTExx.log on Client Access server:
[7908] [fsys\mb2]           - SendSeedMSG: Faied on remote server 80131500.
[7908] [fsys\mb2]           - SendSeedMSG FAILED! RC = 0x00000000
[7908] [ndmp\loops]         - Error: OpenObj returns extended error e00002f8
[7908] [ndmp\loops]         - Error: OpenObj returns extended error e00002f8
[7908] [ndmp\loops]         - Error: OpenObj returns extended error e00002f8

EWS Log on Client Access server:
[1ee4] Exception in sending seedmsg [ErrorInvalidUserPrincipalName] The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::TestEntryId---
[1ee4] ---EWSStore::Logoff---
[1ee4] --- EWSExchangeSession::LogOff ---

 


Environment



Resource Domain exists for Exchange

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157)

 


Supplemental Materials

SourceETrack
Value2743043
Description

EXCH: After applying Hotfix 180429 Exchange 2010 GRT restores fail with 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI errors.




Article URL http://www.symantec.com/docs/TECH202564


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